Book an Appointment
Let’s do this! Book your appointment by clicking below or calling the salon at (479) 268-4440.
Salon Policies
At Pure the Salon, we strive to provide every guest with exceptional service and a positive experience. Please take a moment to review our salon policies before booking your appointment.
Gratuities
Gratuities are not included in our service prices. They may be paid in cash or added to your payment using any major credit card. Tips are always appreciated but never expected.
Accepted Payment Methods
We accept Cash, Visa, MasterCard, Discover, American Express, and Checks.
Deposits
All deposits made in person or through our online booking system are non-refundable. A deposit may be required to secure your appointment, especially for lengthy or specialty services.
Cancellation Policy
We understand that life happens. If you need to cancel or reschedule your appointment, we kindly ask for at least 24 hours' notice.
If you cancel with less than 24 hours' notice or fail to show up for your appointment, a non-refundable service fee of 50% of the scheduled service will be charged.
Service Satisfaction Policy
If you are unsatisfied with a service you received, please contact us within 7 days of your appointment. We are happy to offer a complimentary adjustment with the original stylist or technician, when appropriate.
Refunds are considered on a case-by-case basis and are not guaranteed. Adjustments or refunds requested after 7 days will not be honored. We do not issue refunds for services that have been altered by another provider after your appointment with us.
Buy a Gift Certificate
Looking to spoil someone? Give the gift of Pure. Gift Certificates may be purchased in salon or over the phone during our normal business hours.
Gift certificates are valid for one year following the purchasing date and can only be used with service providers employed at Pure, they can not be used with booth renters. Gift Certificates are non refundable under any circumstance.